Pickalbatros Citadel Resort Sahl Hasheesh 海景

1.The place is clean and beautiful, with a good view of Red Sea. 2.The whole architecture is in uniform and harmonious design, coordinating citadel and desert well. 3.Most staff are friendly, easy going and ready to help. 4.Good value of money in all-inclusive package.

"The reception at this hotel does a great job. They do their best to ensure customer satisfaction. The restaurants are nice. There's a restaurant that appeals to everyone.

Room position and staff dealing with us were perfect and exceptional especially Mr. Mohamed

Best holiday we’ve ever been on. From first arrival we were greeted with excellent reception staff who were very accommodating and informative. In particular, Radwa was very helpful and checked in with us daily to see how we were getting on. The food exceeded our expectations with the standard on offer, as there are a wide amount of restaurants to choose from. In particular, the pizza maker was exceptional, very friendly and also treated us to love heart pizzas. The pool bar at the infinity pool was amazing. The staff, in particular Ahmed was superb and treated us phenomenally throughout our stay. The bar staff in the shisha corner were also amazing, even treating us to a new cocktail called the “Irish Sunshine”. The staff selling shishas were very friendly, attentive and also good fun. The manager on duty at the bar beside the stage was very accommodating and made us feel welcomed. Finally, the best part of the holiday was definitely the animation team. They made our holiday so enjoyable from activities in the infinity pool, to dancing during the afternoons, to shows in the evenings and also trips to the Golden Buddha. All of the animation team were so inclusive and would speak to everyone and encourage people to join in to all activities. My girlfriend and I particularly enjoyed the show “Best couple in the hotel” where we somehow won. We didn’t think our holiday could get much better until we got to know the animation team but it did!! All the facilities were amazing from the room, to the pools, to the lagoons, to the beaches and the general grounds of the hotel. Couldn’t recommend this hotel more, we will definitely be back.

The hotel overall is great, amazing facilities, amazing design, very great attention to detail when it comes to cleanliness and facilities management